Once you decide to purchase our countertops:
Measure the width, length and depth of your countertops and make note of any changes or additions. Bring them to us with any drawings you may have. Alternately you may fax or email your drawings as well.
We will give you an initial quote based on your dimensions. This price is an estimate; all quotes are subject to review and may change dependent upon your final size, materials and specifications.
Measure and installation dates are typically decided upon at the time of contract signing.
Appointments are always during business hours on Monday – Friday.
If you need to re-schedule, please let us know at least one business day prior to cancellation.
Removal of countertops
If you choose to do so, we can include removal in your contract and remove and dispose of your old countertops for you.
The removal of the old countertops will typically be on the same day as the installation of your new countertops.
A template is an exact pattern of your new countertops created by us.
In order to create an accurate template of your new countertops, we ask that the following items be met:
• Your countertops must be removed (unless we have included removal in your contract)
• You must have finished walls where countertops will be secured
• All appliances, sinks and faucets must be on site
• Corbels or support must also be installed properly.
• Decision maker MUST be present in order to verify and sign off on all countertop details
We will call you the day prior to your installation to confirm. The install team will arrive at your home within the window of time set for your scheduled date.
Please be sure all access and entry ways to your home and work space are clear. We advise that you turn off any air systems to limit the little dust that is created.
Thank you for participating in this process. And, thank you for purchasing from Midwest Stone Sales Inc.
You are always the most important part of the process!